1. The administrator of the processed personal data is:
1.1. ApartArt z o.o limited partnership.
1.2. If you have questions regarding data protection or in order to object to the collection, processing or use of personal data, you can send a question or objection by letter to the address of the administrator's office or by e-mail to the following address: Kraków ul. Urzędnicza 16/2 30-051 Kraków or e-mail biuro@apartart.pl
2. Catalog of personal data processed and their sources
2.1. The administrator processes personal data including:
Name and surname, correspondence address, home address, e-mail address, telephone number, date of stay in the apartment, credit card details
2.2. The above-mentioned personal data is collected by the administrator directly from data subjects or receives them from intermediaries participating in a short-term rental.
3. Purpose and basis of data processing
3.1. Your personal data is processed on the basis of the GDPR, Article 6.1.b
3.2. Providing personal data is a condition for accepting the reservation and concluding a short-term apartment rental contract
3.3. In addition, we would like to inform you that you are required to provide the personal data specified in point II. However, the consequence of not providing the indicated personal data by you is: not accepting the reservation and withdrawing from the contract.
3.4. The purpose for which the administrator processes personal data is to provide a service consisting in short-term rental of apartments.
3.5 Moreover, if you consent to the processing of personal data for marketing and newsletter purposes, personal data is also processed for these purposes.
3.6 The administrator undertakes to handle the data of data subjects in accordance with the data protection rules resulting from the GDPR and the relevant national provisions on the protection of personal data.
4. Providing personal data and transferring them to third countries
The administrator provides personal data to third parties only for the purpose of sending his own newsletters or when the administrator is legally obliged to provide this data. In addition, we would like to inform you that your personal data is not transferred to international organizations or a third country.
5. Data storage, data access and data security
5.1 User data is stored until the end of the contractual relationship or until the expiry of the applicable warranty period, limitation period and statutory data retention periods, and also until the end of any legal disputes in which this data may be required as evidence. In addition, if you consent to the processing of personal data for marketing purposes, including sending newsletters, sending and processing surveys, and sending information about new products, offers and promotions organized by the administrator, personal data is processed until the consent to such processing is withdrawn.
5.2. Access to the processed data is granted to the employees and associates of the administrator who each time carry out a given process.
5.3 Data is protected by room, device and data access control, data entry control, data transfer, order control, availability control and data separation control. Security measures are constantly adapted to technological progress.
5.4 Additionally, we would like to inform you that your personal data is not subject to automated decision making, in particular profiling.
6. Processing of personal data when using our website
6.1 Each time you visit our website, our system automatically collects data and information about your computer system. This data is stored in the log files of our system. We do not store the above-mentioned data together with other personal data. In doing so, the following data is collected:
a) information about the browser type and version
b) your operating system
c) your IP address
d) the date and time of opening the website
e) the website through which your system reached our website
f) websites that have been downloaded by your system via our website
6.2 Our system must temporarily save the IP address as this is a prerequisite for delivering the website to your server. Your IP address must be stored for the entire duration of the use of this website. The storage of the IP address in the log files therefore serves to ensure the functionality of the website. In addition, we use this data to optimize our website and to secure our technical information systems. Therefore, this data is not used for marketing purposes. The legal basis for the temporary storage of data and log files is Art. 6 sec. 1 letter f of the General Data Protection Regulation (i.e. below: "GDPR").
6.3 The data is stored for as long as it is necessary to achieve the purpose for which it was collected. The data necessary to provide the website is no longer necessary at the end of the session. Your data will then be deleted automatically. For data stored in log files, this is usually done after fourteen days at the latest. However, if the above-mentioned data is still stored, your IP address will be deleted or changed in this case, so that the address from which the website was retrieved can no longer be assigned. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website.
6.4. If we analyze your behavior on our website to a greater extent than that described above and we have not obtained your express consent, we use this data only in an anonymised form in order to improve the manner and comfort of using our website by visitors. Pseudonymization means deleting and replacing all features that make it possible to unambiguously assign data to a specific person. Without knowledge of these features, your data cannot be identified. Details can be found in section 3 of this data protection declaration.
7. Cookies - general information
7.1 We use so-called "cookies" on our website. These are text files that are stored in your browser or by that browser on your computer system. When you use our website, a cookie may be stored on your computer system. It contains an individual sequence of characters on the basis of which your browser can be identified when you return to the website. In the following chapters on "Technically necessary cookies", "Cookies for analyzing your surfing behavior," "Advertising cookies", we discuss in detail the types of cookies we use and the data we process in these cases.
7.2. Unless different deadlines for deleting cookies are specified in the explanations below, the following generally applies to the storage period, irrespective of the type and purpose for which cookies are used: You have full control over the use of cookies. They are stored on your computer and transmit data from this computer to our website. The standard settings of most browsers accept cookies, however, by changing the browser settings, the transmission of cookies may be blocked or limited. Cookies already stored on your computer can be deleted at any time. Cookies can also be deleted automatically by means of a corresponding browser setting. A general blocking of the collection of cookies from our website may possibly prevent you from using all functions of our website in full.
7.3. When accessing our website, a banner appears at the top informing about the use of cookies and this data protection declaration. Please confirm that you have read this information by clicking on the "OK" button.
7.4. You can object to the use of cookies at any time. To do this, you need to change your browser settings accordingly.
8. Cookies necessary for technical reasons
8.1. There is a contact form for electronic communication on our website. The data provided therein will be transferred to us and processed by us.
8.2. These data include name and surname, e-mail address, possibly your address or customer card number. These data are necessary in order to be able to answer your questions.
a) country settings
b) session cookies (booking, ordering process)
c) cookie with search terms
8.3. For technical reasons, we need cookies to implement the following applications:
a) adopting country settings
b) logging in
c) remembering search terms on our website
d) selection of apartments and the booking process.
8.4. The legal basis for the processing of personal data using cookies is Art. 6 sec. 1 lit. f GDPR. The data collected by technically necessary cookies are not used to create user profiles. If, by appropriately configuring your browser, you object to the use of this type of cookie, our website will no longer recognize your browser, which may prevent you from downloading certain content or cause data loss (e.g. from the form to data input). The explanations in section 6.2 apply to the storage period of technically required cookies.
9. Cookies used to analyze the manner of surfing the web
9.1. We also use cookies on our website that enable an analysis of your surfing behavior on the Internet. The data collected with this type of cookie is pseudonymized by technical means. The pseudonymised data can no longer be assigned to you. They are also not stored together with your other personal data. With the help of these cookies, the following data can be transferred:
a) search terms entered on other websites
b) the frequency of visiting the website
c) using the functions available on the website
9.2. Cookies used for analytical purposes are used to improve the quality of our website and the information contained therein. With the help of cookies for analytical purposes, we obtain information on how the website is used, so that we can systematically optimize our offer. This purpose is our legitimate interest in the processing of personal data within the meaning of Art. 6 sec. 1 lit. f GDPR.
9.3. Configuring your browser to object to the use of these types of cookies has no negative effect on you. All website functions remain fully operational.
9.4. The explanations in section 6.2 apply to the storage period of cookies for online analysis of your surfing behavior
9.5. We use cookies on our website for the analysis of Google Analytics, a website analysis service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter: "Google"). This website uses cookies. The information generated by the cookie about your use of the website is generally transferred to a Google server in the USA and stored there. The following provisions apply to Google Analytics:
a) Google will use this information on our behalf for the purpose of interpreting your use of our website, compiling reports on website activity and providing us with other services relating to our online offer and internet usage. As part of this analysis, pseudonymised user profiles may be created.
b) We use Google Analytics only with the IP anonymization function turned on. This means that your IP address is shortened by Google in the territory of the European Union member states and other signatory states to the agreement on the establishment of the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The IP address transmitted by your browser will not be merged with other Google data.
c) The storage of cookies can be prevented by a corresponding setting of your browser software; in addition, you can prevent Google from collecting data generated by Google and regarding your use of the website and the processing of this data by Google - for this purpose, download and install the browser plug-in available at the following link: http://tools.google. com / dlpage / gaoptout? hl = en.
9.6. More information on the use of data by Google for advertising purposes, options for setting and objecting is available on the Google websites: https://www.google.com/intl/pl/policies/privacy/partners/ ("Data use by Google during your use of websites or applications of our partners "), http://www.google.com/policies/technologies/ads (" Use of data for advertising purposes "), http://www.google.pl/settings/ ads ("Managing the information Google uses to show you an advertisement") and http://www.google.com/ads/preferences/ ("Please specify the advertisement that Google will show you"). Instead of using the browser add-on function or browsers installed on mobile devices, please click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. This file contains information that it cannot use your data for the purposes of Google Analytics. If you delete your cookies, you must click on this link again.
9.7. The explanations in section 6.2 apply to the storage period of cookies.
10. Cookies used for advertising purposes
10.1. On our website, we use on the Google AdWords online advertising tool of Google for the purpose of so-called "remarketing". This tool allows you to customize your advertising based on your behavior on other websites in the Google Display Network (Google, so-called "Google Ads" and other websites). Your navigation on our website is analyzed in order to present you with advertisements in line with your interests on other websites. For this purpose, Google uses cookies on the basis of which your browser can be identified on a specific computer - but not a specific person or user. Personal data is not stored in the process. The following applies to the use of Google AdWords:
a) We only use Google AdWords with the activated IP anonymization function. This means that in the Member States of the European Union and other signatory states of the agreement on the establishment of the European Economic Area, your IP address is shortened by Google. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The IP address transmitted by your browser will not be merged with other Google data.
b) The storage of cookies can be prevented by a corresponding setting of your browser software; in addition, you can prevent Google from collecting data generated by Google and regarding your use of the website and the processing of this data by Google - for this purpose, download and install the browser plug-in available at the following link https://policies.google.com / technologies / ads? hl = pl
c) We also use the so-called "conversion tracking" function, which is also part of Google AdWords. When you click on an ad placed by Google, a cookie will be saved in your system. Personal data and other data that can be used to identify a specific person or user will not be processed. The cookie is used to compile statistics on the so-called "conversion rates", i.e. the relationship between the number of visits to a given website and the use of the services offered. Cookies set by Google AdWords for the purpose of conversion tracking are deactivated after 30 days. Information on the possibility of blocking Google personalized advertising and "conversion tracking" can be found here: https://support.google.com/ads/answer/2662922?hl=en d) We also use the "customer match" tool, which is also part of Google AdWords. It is used to send your e-mail address to Google in an encrypted and anonymised form. Based on statistical criteria, Google checks whether other users are interested in similar products and goods. Thanks to this information, you receive an individually selected advertisement.
10.2. Our website uses the "Custom Audiences Pixel" function of Facebook Inc., 1601 Willow Road Menlo Park, CA 94025, USA, and for users residing in EU Member States, Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). This function is used to present visitors to our website with an individual advertisement when they are on the social network Facebook. For this purpose, a Facebook pixel has been installed on our website. This pixel creates a direct connection to Facebook's servers when visiting our website. As part of this connection, the information that you have visited our website is transmitted to the Facebook server, and Facebook assigns this information to your individual Facebook user account. Detailed information on the collection and use of data by Facebook and your rights and options for protecting your privacy are available in Facebook's data protection notes at https://www.facebook.com/about/privacy/. At https://www.facebook.com/settings/?tab=ads#_=_, you can opt out of receiving an individual ad on Facebook. To do this, you must be logged in to Facebook. In addition, you can decline the Custom Audience Pixel by clicking on https://www.facebook.com/ads/website_custom_audiences/.
10.3. We also use the "customer match" instrument, which is also part of the Facebook offer. It is used to send your e-mail address to Facebook in an encrypted and anonymised form. Based on statistical criteria, Facebook checks whether other users are interested in similar products and goods. Thanks to this information, you receive an individually selected advertisement.
11. Your rights
11.1. Right of access to information, i.e. the right to obtain information, c your personal data are processed, and if so, what personal data are processed. You also have the right to receive information about the purposes of processing and their legal basis, categories of personal data, disclosure to third parties and the period of their storage.
11.2. The right to rectify and delete data, i.e. the right to request immediate rectification of your personal data that is incorrect, or - taking into account the purposes of data processing - the right to request incomplete personal data to be supplemented and deleted.
11.3. The right to limit data processing, i.e. the right to request the restriction of the processing of any personal data collected. From the moment of submitting an application for restriction of processing, these data will be processed only with your individual consent or for the purpose of pursuing and enforcing claims.
11.4. The right to data portability, i.e. the right to request the free and unlimited transfer of collected personal data to a third party. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
11.5. The right to object, i.e. the right to object at any time - for reasons related to your particular situation - to the processing of personal data, the processing of which is necessary to perform a task carried out in the public interest or in the exercise of official authority entrusted to the administrator or is necessary for purposes resulting from legitimate interests pursued by the administrator or by a third party.
11.6. In the event of an objection, the administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally valid grounds for processing, overriding the interests, rights and freedoms of the data subject, or if the processing of these data serves to assert, exercise or defend claims .
11.7. Right to lodge a complaint with a supervisory authority In addition to the rights listed above, you have the right to lodge a complaint with the national supervisory authority, which is: President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, phone no. 22 531 03 00 12.
Newsletter
12.1. The newsletter is a free service that informs subscribing customers about new products, promotions or events related to ApartArt Apartamenty.
12.2. The newsletter is sent out as an e-mail.
12.3. To subscribe to the newsletter, complete the form available at www.apartamentywpolsce.pl or when signing the check-in contract in our apartments.
12.4. You can unsubscribe from the Newsletter at any time via the link in the e-mail with which the Newsletter was sent. After clicking on the link, your e-mail address will be automatically removed from the list of newsletter subscribers.
12.5. By deciding to subscribe to the Newsletter on the Company's products and activities, you consent to receiving marketing materials sent electronically (pursuant to art. 8 paragraph 1 of the Act of July 18, 2002 on the provision of electronic services, Journal of Laws of 2002, No. r., No. 144, item 1204, as amended).
Translation of the privacy policy was supported by Google Translate.