01 June 2018
The most beautiful place I have ever stayed in.
"Outstanding place!!! Loved it as it was just perfect!!! Would recommend to anyone who is looking for stylish apartament. Close to all the centre. Hope to come back one day."
Carlos, źródło: Booking.com
Odpowiedź
Thank you for choosing Apart Residence and for giving us such a great opinion! :) We are happy that you were with us and we hope to see you again :)
Recepcja Belle Epoque Residence
18 June 2018
Accommodation of character in a great location
"Lovely historic building, well restored with modern facilities, including a lift. On a quiet street - not quite in the Old Town, as the publicity says, but a nice 10-15 minute walk away. Reception available from early morning to late at night. Comfy bed, TV with several English-language channels. Useful mini-market next door. No problem about leaving luggage after check-out. The management helpfully arranged a taxi pick-up for us from the airport, as we arrived late at night.
An electric circuit fused on our first day but was quickly fixed. The safe did not work. The receptionists could be better informed about public transport. But these are minor quibbles - I thoroughly recommend this place."
Hilary, źródło: Booking.com
Odpowiedź
Thank you very much for choosing Apart Residence and that you would like to share the impressions from your stay. We are very pleased that you were our guests and we are so glad that the apartment meet your expectations. However, we are terribly sorry for any inconveniences during your stay, especially for problems with electricity in your apartment. We will try to eliminate similar situations in the future. We are also working on increasing the qualifications of the staff to meet the expectations of our guests. We are looking forward to see you again :)
Recepcja Belle Epoque Residence
16 September 2018
Krakow before Warsaw!
"NIce staff, very helpful. They are on site to welcome you. NIce apartment, modern kitchen, internet was fine. There is a sauna on the lower level. You need to give them 30 minutes notice so they can turn it on. Our apartment overlooked the street. We heard street noise most of the night and every time someone came in the door. It is in the NW part of the city a 15 minute walk to Old Town. 5-6 minutes walk to the tram line. Bus and Trams are easy to use and connect you to Old town, Jewish Quarter, Schindler's Factory. If arriving by train or bus it is a 5 walk to the other side of the mall where you can pick up a bus or tram. Mall seems to be a great place for people who are waiting for a connection. Tickets can be purchased on some tram / buses but only with coins. Most big stations have a machine at the stop that accepts all payments. For most trips all you need is the 20 min. Ticket ($2.80 Pln). Old town is fine but very touristy. Best place to stay and eat / drink is the Jewish Quarter. This place is great! Schindler's Factory is a WWII museum about Krakow, not about Oskar Schindler. Auschwitz I & II should be visited. I found it to be easier to visit than I expected. It is sad to see what went on here and in other camps, but well presented. You need a reservation to enter. If you want to go to Auschwitz I between the hours of 10 and 4 you need to have a guide (included in the price of admission). I suggest you go before 10 or after 4 and view"
Mark, źródło: Hotels.com
Odpowiedź
Thank you very much for sharing your experiences in Krakow and for assessing your stay at Apart Residence. We are so pleased that you liked the apartment and all the amenities in our facility that you could use. We are also happy that the staff has met your expectations and that the location has proved to be convenient for you. It is true that our hotel is close to all Krakow attractions, we are glad that you got to know our city better and its valuable history. We also apologize for any inconvenience you have encountered, we will work to eliminate them so that the next visit will be even more successful. We hope to see you again :)
Recepcja Belle Epoque Residence
06 October 2018
Great
"Perfect apartment spotless clean comfy bed great shower staff friendly and helpful, very central without being slap in the middle, I’ve already booked up again for spring time... you really couldn’t ask for much more I’ve been pretty impressed with the apartments and Krakow in general"
906ket, źródło: TripAdvisor
Odpowiedź
We would like to thank you for choosing "Belle Epoque" Apart Residence and for sharing your opinion on TripAdvisor.com. We are glad that your stay in Krakow turned out so pleasant and that you like our apartments as well. We are happy that you have already decided to stay with us again and that we will have chance to welcome you again at spring! :)
Recepcja Belle Epoque Residence
07 October 2018
This is a nobrainer. My next stay in Krakow I book here again.
"This place is really worth staying. Very friendly and useful staff who waited for me to check in when my evening flight was delayed. Breakfast come at extra price but the size is worth two meals (so if you are in two perhaps order just one).
I wish the sauna was open longer in the evening."
Martin, źródło: Booking.com
Odpowiedź
Thank you so much for choosing Apart Residence and sharing your opinion on Booking.com. It is great to see we get such a high score from you. We are glad that you like modernity, comfort, facilities and favorable location of our apartments. We try to take care of our Guests as much as we can. Unfortunately, the opening hours of sauna are dictated by opening hours of our reception, but we hope that this minor difficulty didn't influence Your overall experience of Your stay in Krakow. We hope to see you again and we also invite your family and friends! :)
Recepcja Belle Epoque Residence
23 October 2018
Absolutely Superb!
"Great welcome by the front reception staff. These apartments are spotless and have everything you could want! Dish washer? Yes! But why? Eating out in Krakow is cheap and a joy. Well appointed kitchen with hob, grill and oven. Fridge and dishwasher. Fabulous bathroom with massive shower, hairdryer. TV includes English channels at no extra charge. Free Wi Fi. Shop/mini supermarket next to the building. Very quiet throughout the day/night 10 mins from main square in Krakow. 15-20 from train station. I cannot recommend this complex highly enough! I will return."
Raiderbankk, źródło: TripAdvisor
Odpowiedź
Great welcome by the front reception staff. These apartments are spotless and have everything you could want! Dish washer? Yes! But why? Eating out in Krakow is cheap and a joy. Well appointed kitchen with hob, grill and oven. Fridge and dishwasher. Fabulous bathroom with massive shower, hairdryer. TV includes English channels at no extra charge. Free Wi Fi. Shop/mini supermarket next to the building. Very quiet throughout the day/night 10 mins from main square in Krakow. 15-20 from train station. I cannot recommend this complex highly enough! I will return.
Recepcja Belle Epoque Residence